🌿 Frequently Asked Questions

🌿 Frequently Asked Questions

1. Where are your herbs sourced from?
Our herbs are organically grown in Jamaica by trusted farmers who use traditional, chemical-free methods. They are carefully processed and packaged in the USA.

2. Are your herbs organic?
Yes, our herbs are grown using organic practices. While not all are certified, they are cultivated in the clean hills of Jamaica, without pesticides or GMOs.

3. How do I brew herbal teas properly?
Use 1 teaspoon to 1 tablespoon of dried herb per cup. Pour hot water over the herbs and steep for 5 to 15 minutes, depending on the herb. Some roots and barks may require simmering for best results.

4. Can I use multiple herbs together?
Yes! Many herbs work beautifully in blends. Be sure to check with your healthcare provider if you are pregnant, nursing, or taking medication.

5. How long will my herbs stay fresh?
Most dried herbs remain fresh for 1 to 2 years when stored in a cool, dry, and dark place. Airtight containers are recommended for preserving quality.

6. Do you offer wholesale or bulk orders?
Yes, we do. For details, feel free to contact us by email.

7. Do you ship internationally?
Currently, we ship only within the USA and Canada.

8. How can I contact customer support?
You can email us anytime at: support@herbalearthwellness.com
We typically respond within 24 to 48 hours, Monday through Friday.

9. Do you have a rewards program?
Yes! Join our Herbal Rewards Circle and earn points every time you shop, share, or refer a friend. Redeem your points for discounts on your favorite herbs and wellness bundles. Look for the rewards icon at the bottom of your screen to sign up and start earning today!